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The reason we created this feature is because lots of people sign up to Twitter but aren't following anyone, so we're trying to help get them started. This is a v 1.0 of this functionality, and we hope to make it a lot better. But I don't believe there's anything nefarious going on.
The problem with this method for recommending users is that you've created a powerlaw effect, where big users are promoted, and therefore get bigger. Because they are bigger, you keep them at the top of the list, as recommended follows, cementing their places in the top 20.
This then leads people to watch instead of converse. Twitter is great because of the conversations and short interactions, not because it's a micro broadcasting tool for media entities who already mostly have access to media.
I think you need to rethink your implementation to de-emphasize those at the top and instead help newcomers find people they really are interested in conversing with.
-- give people a choice of following people in their local area based on bio location info (after encouraging them to fill it in...so you can recommend people near them)
-- based on bio, use a keyword search to find an initial list of suggested followers.
-- provide a quick tutorial on how to keyword search to find people to follow.
-- Purchase one of the companies that helps you use keyword searching / location matching to make this front end greeting process more robust.
I'm in the same boat - when I opened my account it said I was following 29 people. List included CNN, BBC, John McCain. A couple of hours after that I had two people follow me. I wasn't a presence yet so I wondered if there was an auto program that identifies new accounts. Anyway, I'll follow you if you follow me. LOL My biggest challenge is this 140 limitation -- see the Twitter limerick I wrote on my page. Barbara Kent
Also, we should all help the terrific @Spam folk {and be nice- there is a terrific person back there :)}
i mean, if i were a script writer, i'd mirror the users on the twitter suggested users feature, or simply use that feature as part of my script.
and, btw, let's get some damn balance in your suggested users anyway. ;) someone on the conservative side! al gore, cnn and npr? cmon now, that's just too obvious. i know y'all are in san francisco, but damn. lol
"The reason we created this feature is because ..."
As you mention, They will probably change their script.
As for the 20 follower follower count in the bogus auto-scripted accounts you mentioned, I noticed this same phenomenon about a month ago - exact same pattern - 20 followers, different user names, sexy-girl pics for avatars only with the same bio in each account (so dumb).
Whoever it was that was creating these bogus accounts kept trying to follow me on Twitter using these multiple oh-so-stupid user-names, same bio, stolen sexy-girl pictures, same 20 followers in each account). I kept blocking the new follow attempts (multiple times!) and kept reporting this issue to Twitter. Eventually I got fed-up with the lack of response from Twitter and blocked all of the 20 followers appearing in these auto-generated scripted accounts and the spamming stopped.
There are more than 40 Guardian staff on Twitter, including me, Jemima Kiss and Charles Arthur.
I am surprised that this happens though. Twitter is popular and an easy targer for hackers. I think they would need a better API to stop automated account creation. Also, as long as Twitter supports a model of one-way dialog, I think this kind of misuse would be hard to stop.
1. Put a throttle on it so that the numbers aren't rediculous
2. Put more accounts in to the mix including some little guys no one has ever heard of
3. Randomize the number of accounts being followed by each fake account
4. Add random clip art avatars
I noticed some of the fake accounts had a tweet or 2. It would make sense to automate some additional tweets to make the accounts look real.
I like the idea of even using some basic bots to populate the accounts with a steady stream of tweets. The odd link, random re-tweet, even occasional @message to new follower could make it almost impossible to detect these fake accounts.
i think we're both on the same page re: the rest of your post.
Hopefully twitter hq is already on the task!
@BrickandClick on Twitter
I'm not a programmer so this may be a dumb statement, but I note that Twitter generally tells you what client tweets are posted from - could there be an identifier that makes finding these auto-nightmares easier?
Rob
See http://mike.brisgeek.com/2009/02/15/an-army-of-...
In the last 24 hours, I've had 70 new followers -- and these followers were all 'unknowns' with over 30,000 followers each! All 'business guys' 'devoted dads' 'strategists' etc. Basically a bunch of idiots, from what i can tell, with very few tweets -- the average was about 1500 tweets total! There is no way that they have legitimately built up that many followers with the kind of tweets that quote from CNN and TSN and nothing else.
Interesting. And great article!
Incidentally, I just checked out the c0llegemom profile you used as an example. Since then, there has been an update, an avatar and location added, and a non-default background chosen. They seem to be doing a pretty thorough job.
I've been watching this phenomenon and studying "bot" accounts for a while. There are smart bots that will tweet, and a few can even reply! the difficulty is distinguishing the "fake" accounts from the "newbies." And, there are ALOT of newbies with all the publicity Twitter is getting!
Some examples of fast growing accounts which I believe to have many real new accounts include Rick Sanchez @RickSanchezCNN and Stephen Fry @StephenFry They encourage people to sign up for Twitter.
There may also be "fan clubs" of tweeps who create fake accounts for users such as @Zappos and @iJustine plus they have other outlets for introducing Twitter to new people. So, I am hesitant to judge too quickly.
Fact: Everything on the net is subject to "black hat" tactics for promotional purposes.
Fact: Facts and numbers can be compiled to support different "findings" - even ones that are not in truth factual. Example: A blog post was written about me "proving" I use bots and programs even though I do everything manually. LOL!
I am grateful Twitter does take the time and effort to clean up as much as they do. In the end, it is up to us - the members of Twitterville to self-regulate with our choices of following and followers.
Looking forward to your future insights on this subject!
Aloha,
Arleen Anderson
Tweet me: @AlohaArleen
http://www.alohaarleen.com
like i said in my post, i think it's one person, or company, using a script to gain followers for "cred" (even tho they are fake followers). they also use the script to follow all the other ppl in that group of 50ish "famous" ppl so it makes it harder to pinpoint who's behind it.
make sense?
perhaps a better explanation for this post is jealousy
and if what you claimed was true, the fact that i'm 4th on twitter grader overall and in the top ten on most any other list (save for any total follower lists), would mean? that i would have the same spike? i would only if i were one of the accounts use by this script.
i'm wondering now if you're the person behind the script. lol.
(but if I pass you on TCOT don't go looking for bots in my followers!)
~Rick
@TheDigitalLife
Thanks for this. Obviously the most important thing to us at Mashable is to have *real* followers who enjoy the content we're supplying. I'd appreciate if you could get Twitter's attention on this issue ASAP - we're strongly opposed to automated methods and spamming.
i sent a message to @ev about it. maybe you could follow up with him too.
@evhead if its due to the suggested follow list, why not add me to that list for new Twitter users!
I know of some of these types of accounts. Some of them are my students and their parents! I set up some extra Twitter accounts as a way of communicating with them - for my band, my jazz band, and my parent group. I think Twitter could be a brilliant way for me to send reminders, and I can see teachers setting up accounts for their classes to tweet homework assignments in the future.
But several of my kids have not done anything beyond signing up their phones for my very occassional band/jazz band tweets, and some of my parents have not done anything beyond signing up their phones for the parent ones.
I am planning to start trying to get them to see the value of this technology. You know, with the amount of "social media [gurus, mavens, experts, use your own terms]" and "PR innovators," you'd think they were the only ones trying to maximize the potential of Twitter. Wrong! I think teachers, and churches, and others can use it wisely, as well, and I only see it growing.
Anyhow, I just wanted people to realize that not all the non-avatar bearing accounts with no bios are fake. I know some of them personally, and they are real people, not spammers.
Thanks,
Sue
"[More] followers means more bragging rights and the appearance of more credibility. The number of followers matters to some of us."
Maybe you just shorthanded your answer about what *really* counts in using Twitter for "business," but that description sounds an awful lot like a high school popularity contest in your post. IOW, you haven't really answered why we should care, e.g., performance hits, lost revenues. "Bragging rights" and the "appearance of credibility" don't seem to have much strength here, unless I missed something, i.e., who really cares about these "miscreants?"
Probably a mixture of both. The problem is that you get the geek of geeks at Twitter who will try to deviate from the intended use of the site. I've learned more in 2 days than I did all last month reading WIRED!
PS: Add me
You follow them... by default... when you sign up.
@wilw tweeted a bit about it.
however, the spike in your, and other tweeps, counts didn't occur until 6 days ago. and it was a marked spike. as someone who has developed software, i know that there's usually a gradual uptake, not a huge spike a month after the feature is rolled out. if i were going to write a script to create bogus users, why would i ignore this feature too? i probably wouldn't.
based on everything i've seen on twitter, and what i know about software uptake, it's fairly obvious someone is gaming here. no one is blaming you. but it's happening.
It'd be cool if they had some skynet AI that controlled all the accounts so they would talk and argue with each other, and then drop in link spam every once in a while.
Are links on twitter.com dofollow? Huge SEO implications if so.
Just saying its caused by the suggested friends list, re-states the fallacy.
I'm guessing that you aren't gaming twitter; rather, it's acct's created by some blackhat guys who are probably going to start up some link spam. Could turn out to be quite an intricate network.
But the intent is most certainly not to gain twitter followers.
Folks using Twollow to follow people with common keywords (like 'wow' and 'awesome' and 'social media') and setting them to follow up to 500 at a time - then using another service like tweetlater or socialtoo to "unfollow" those who don't follow them back within 72 hours - thereby creating a plausible enough gap that twitter doesn't notice but increasing their follower/following count by about 500-600/day - wonder who is doing it? Look at the top 200 and see which names you don't recognize at all and who wasn't there before December.
Website on profile Page on @guardiantech Twitter page is www.Guardian.co.uk/technology
The tech section of the newspaper. What the hell? Yet on Google it looks intertwined with Guardian Technologies.
Thought you would want to know. Of course you likely already did the same thing.
S
Twitter has gone literally NUTS in the U.K in the last few weeks. I had a dormant account,form a year or so back. Not really into on-line marketing myself,and just looking for interesting and fun interaction,it was pretty stale for someone outside the U.K . Not EVERYTHING is based or influenced entirely by the USA!
The Guardian was one of the first "twitterers2 that i felt compelled to check out.
Good catch, thanks
http://www.guardian.co.uk/technology/blog/2009/...
Just in case you hadn't got the message by now, this is one of the UK's most respected newspapers. Not many fly-by-night spammers have been issuing a print publication continuously since 1821.
I do think it says something about the lack of thoroughness in your approach that you didn't bother to click on the URL on the @guardiantech Twitter page and spend five seconds working this out. In the piece linked above, Johnson accuses you of "throwing around accusations without bothering to find out the facts". While you've no doubt done all this in good faith, I think he has a point.
Spam accounts are a problem. But I think the biggest threat to Twitter's integrity that we've seen in recent days is the Tweetergetter pyramid scheme run by @garymccaffrey. More info on that at #pyramid.
What is coming to light is that a few select accounts are getting massive amounts of followers. Are all of these followers attributed to legitimate means? I say it's doubtful. If not, who's behind it? I've personally looked at many of these newly "accounts" and many of them are touting "get rich quick" links.
Let's all pay attention and find out what's going on. Prior to today, very few people knew that a certain select few were getting massive amounts of followers. Now we all know. One of the things we learned today is that Twitter needs to change its method for "suggested users".
Although I respect your wish address Twitter abuse issues, I think in this instance we have to call your methodology into question simply because you did not identify that one of the accounts you singled out for special comment was a high-profile, real world media presence that might legitimately attract lots of new followers, spammers or otherwise, in a hurry. If I were a spammer I might think that following an account like @guardiantech or @barackobama was a smart move - maybe they'll autofollow me back, building my credibility?
If you were to revise your findings in the light of this, I'd be interested to read them.
>"One of the things we learned today is that Twitter needs to change its method for "suggested users"
On the basis of this discussion, I would strongly agree.
@MikeFitzAU also discovered a small army of tweetbots used by one of McCaffrey's supporters, and is concerned about what will happen when the username-password list being obtained by Tweetergetter meets his supporter's spambots - a spamapocalypse for Twitter?
i'll contact @MikeFitzAU and see if he has any insight with regard to tweetergetter and this situation. thanks for the heads-up about mike.
Thanks for flagging. There's a hashtag for the topic at #pyramid. Also, @eunmac has written a detailed analysis of the scheme at http://is.gd/jSFx.
Brooks, these are they guys we need to be gunning for!
Here's what he wrote, in part:
"I don’t have a whole lot of research data behind me but a brief history:
· TweeterGetter was launched about Feb 11.
· I was alerted to its presence on Feb 14.
· My investigation of its promoter, Gary McCaffrey, rang alarm bells.
· People were handing over their Twitter usernames and passwords to a known spammer.
· I asked Gary what he was doing with all the usernames and passwords.
· He replied saying he was only collecting usernames.
· Of course, he’s collecting ALL the usernames, not just those who Follow him. He’s not that interested in followers, except to prove the effectiveness of his scheme.
· Some people are running a mile from TweeterGetter, but many are signing-up.
· Those who sign up have pre-selected themselves as gullible. This list is a multi-level-marketer’s dream.
· Blog posts in favour of TweeterGetter were appearing.
· I left a few warning comments about password safety.
· I created my own blog post. http://mike.brisgeek.com/2009/02/14/tweetergett...
· Some folks thanked me for the heads up.
· Other staunch TweeterGetter supporters attacked me vehemently. (eg @jacebarnett was remarkably ugly)
· Notably, @brucewagner suggested that what I was doing was slander.
· My investigation of Mr Wagner’s habits revealed the army of ReTweet-bots. http://mike.brisgeek.com/2009/02/15/an-army-of-...
· He had 17 fake accounts which were fairly well crafted in that they had consistent photos, (generic) bios, links to (generally an organisation’s) website, even in some cases, colour schemes. Good enough to amass some followers of their own.
· The fake accounts did only two things: they reproduced items from a news feed (TechMeme, SkyNews, nytimes, msnbc, guardiantech etc) at a regular frequency and they RT’d @brucewagner every 2 hours.
· After collecting evidence and giving Mr Wagner enough rope to hang himself via a comment on my blog, his account was suspended on the 14th (15th here in Oz)
· Today, his account was reinstated, but he knows we are watching."
"Now putting 2 and 2 together with your observations, Mr Wagner’s technique may be more widespread. A massive increase in followers of news feeds starting Feb 11, could mean that Gary McCaffrey is also building his army of fake accounts ready to re-tweet his MLM spam."
Myself, I wonder if Twitter let the scheme run its course so they could see what happened - perhaps @Ev can fill us in here, if he's still monitoring this thread.
BTW, @SaltyDroid has pulled up some more good background stuff on these guys. It's all available on his blog (NSFW: language.)
http://creativefreedom.org.nz/blackout.html
Check it out and support us if you feel the urge.
knowing guardian tech the publication isn't the same as knowing the person behind the twitter presence. does anyone remember @astrospace? http://mashable.com/2009/01/24/how-to-destroy-y...
there was every appearance the guy managing the twitter account was associated with the space.gs website. was he? who knows? i interacted with the guy before (via dm) and after his freakout publicly: http://search.twitter.com/search?q=brooksbayne+... his freakout occurred after months of maintaining a somewhat "normal" presence.
there were so many problems with this guy and he shot up in followers really quickly too - very similar to how quickly @guardiantech gained followers.
so when i say, "i don't know know who @guardiantech is" it means something other than i don't know what the guardian tech pub is. it means there could be anyone behind the twitter account just like in the case of @astrospace.
how long has @guardiantech been on twitter? a month? and gained 60k followers. in every situation, prior to the 11th of february, this 0-60k gain would be suspect. make sense?
at this point, i feel fairly confident that @guardiantech is the real deal.
http://www.guardian.co.uk/technology/blog/2009/...
Although I can categorically say that GuardianTech would NOT have been behind this, I think people are coming down too hard on you considering your original post was as fair and reasonable as anyone could expect.
It seems the biggest beef is that you didn't click on their name to see who they were (a bit like a celebrity saying to someone 'Do you know who I am?') and that you accused them (which in my opinion you very clearly did not).
Don't get too sucked in with trying to defend yourself on here, it was for the benefit of the twitter community that you tried to check this out and that's enough. The debate has started, now let it run.
.
@joe_stanley
My guess is the spammer bots use the various key users (techcrunch, the guardian) as anchor followers - either to harvest their followers to easily find a large community to spam, or to provide credibility with the twitter community managers / community gate keeping tools.
When the spammers started about 3-4 weeks ago, I would actually check their posts and click through to their sites, so they accomplished their goal. Now, I think this is less of an issue for the community (we all are going to follow who we will follow) as it is for twitter. Twitter will start seeing some scalability issues if these spam users are not nipped in the bud - if thousands of new users come online in a few days and get updates from the most frequent updating users, then there is a lot of database replication happening. But at least they will get stress tested before hitting mainstream.
One thing to note is that Twitter's numbers are extremely inconsistent - for example, notice that our numbers did not change at all for the last 3 days, which is obviously not possible
afinefrenzy
agent_m
algore
anamariecox
aplusk
bbcclick
biz
bjmendelson
britney spears
brookeburke
cnnbrk
coldplay
davejmatthews
davemorin
davidgregory
davos
defamer
delloutlet
dooce
downingstreet
ev
feliciaday
fragdolls
goldman
gstephanopoulos
guardiantech
ichcheezburger
ijustine
jack
jdickerson
jetblue
jimmyfallon
jodrellbank
kevinpollak
kevinrose
lancearmstrong
mashable
mchammer
nprpolitics
nytimes
pennjillette
sacca
sarabareilles
senjohnmccain
sockington
someecards
stevenbjohnson
techcrunch
the_real_shaq
themoment
tonyrobbins
twitter
veronica
wholefoods
wilw
woot
zappos
The most frequent follow came up 11 times (other than the user I was using as my basis, who came up all 18 times based on my method). The least frequent, 2 times. I only had one at each of those levels. I really don't feel that my sample size was large enough to share those results since people tend to infer too much. I will say that guardiantech only came up 3 times for me though.
Twitter does like to hype their service!
It's so gamed you can't trust any of the stats it spits out, and the service is so faulty it's not worth trusting.
And in the capricious courts of internet popularity, Twitter is well on the way to becoming "so yesterday", that the growing perception is being a dork just to use it.
Personally, I'd like to see a tool that allows me to ask a question like
"Find me all the day traders in London, that follow Mr x, have 30+ followers themselves with a follow/following ratio of between 0.7 and 1.3 - and follow them.
If you wanted to build a useful list of followers, this type of functionality would be great!
http://www.archive.org/stream/foreignserviceli1...
Two profiles in Brazil are being followed and have added 60 thousand fake followers. All of them follow the same pattern, already mentioned: 0 or 1 post, zero followers, following 20 people or so, default or sexy avatars.
This is causing a distortion in all Twitter statistics, because there are MILLIONS of ghost profiles being added. This is also changing the rankings all over the world. And generating faulty articles on newspapers.
I don`t understand why Twitter, and @ev and @jack are pretending this is not happening.
@dansalles a major programmer in Brazil has written about ir and reported it to Twitter but, so far, got no answer.
@rosana
@dansalles
If any of you wish to contact us, we'll be delighted to show some more evidence on this bot adding machine.